Privacy Policy

Les' Copaque Production Sdn. Bhd. is committed to protecting the privacy of visitors, users, and others (collectively or individually "Users") who enter, use and/or visit this website located at (hereinafter referred to as the "Website" and we recognise that Users value their privacy.

This Privacy Policy provides important information regarding our use and disclosure of User information collected on or otherwise through the Website. We provide this Privacy Policy to help you make an informed choice about whether to use or continue using our Website.

We will not share or disclose your information to anyone except as described in this Privacy Policy. This Privacy Policy is incorporated into, forms part of and is subject to the Terms of Use. Your use of the Website and any personal information you provide on the Website remains subject to the terms of this Privacy Policy and Terms of Use.

We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. Some of the features on our sites and applications are age-gated so that they are not available for use by children, and we do not knowingly collect personal information from children in connection with those features. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. By using our Website, you are confirming that you meet the minimum age requirement and that your use of our Website signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy or our Terms of Use, please do not use this Website.

Please note that any information, text, software, script, image, graphic, photograph, sound, music, video, other audio or visual content, interactive feature or any other data or content in any media or format (collectively, the "Content") posted or submitted at the discretion of Users onto the Website becomes published content and is not considered personally identifiable information that is subject to this Privacy Policy.

A. Information collected

1. Registration Process

In order to access this Website, you must first complete the registration process. During the registration process, we collect User Provided Information which includes personal information such as your name and email address. Once you complete and submit your registration, you have opted in to receive email communication from us.

2. User Provided Information

You provide certain personally identifiable information (such as your name, NRIC / Passport No. or other personal identification number, postal or e-mail address and telephone numbers) and personal content preferences to us when choosing to participate in various activities on our Website. We collect and store such personal information from Users.

We also collect personal information provided by you when We also collect personal information when you choose to use certain other features of the Website or electing to receive text messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping address and we may request additional personal information such as your shopping preferences and demographics.

The Website also makes use of a technology designed to enhance your browsing experience and to provide aggregate non-personally identifiable information about the use of the Website to us.

3. Cookies Information

When you visit the Website, we may send one or more cookies (which is a small text file) to your computer that uniquely identifies your browser. We use these cookies to help learn more about your preferences and therefore make the most of your experience on our site. Our cookies may be used for holding login information and will expire when all instances of the browser are closed. Some features of our Website may not function properly if the ability to accept cookies is disabled.

In addition, through the Website, we automatically gather certain information about the use of the Website, such as how frequently certain areas of the Website are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Website.

4. Log File and Clear GIFs Information

Consistent with standard Internet practices, our servers automatically tracks and records certain information in connection with your various activities on the Website or otherwise that are sent by your browser when you visit the Website. These server logs may include without limitation information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages and the date and time of your request.

B. Uses of Collected Information

1. If you submit personally identifiable information to us through the Website, you agree to us using your personal information in connection with the operation, and maintenance of the Website and our marketing purposes as it helps us identify the products that are most relevant to your needs. We use your personally identifiable information to support and enhance your use of the Website and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Website. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

2. We will use information collected from Users, which shall include personally identifiable information. We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:
You may correct, update and delete your registration account
You may change your choices for subscriptions, newsletters and alerts
You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you
You may choose whether we share your personal information with other companies so they can send you offers and promotions about their products and services
You may choose whether to receive targeted advertising from many ad networks, data exchanges, marketing analytics and other service providers
You may request access to the personal information we hold about you and that we amend or delete it and we request third parties with whom we have shared the information do the same

You may exercise your controls and choices, or request access to your personal information, by contacting at the details set out at the bottom of this privacy policy, or following instructions provided in communications sent to you. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences. If you have questions regarding the specific personal information about you that we process or retain, please contact us at

3. For Users who are not in Malaysia and in countries where we work with third party agent partners, we may share your information with our agent partners in order to provide local customer service.

4. Any Content in any media or format that you voluntarily disclose online (including but without limitation to forums, discussion threads or boards or messages) and information of and on your recent visits to the various hyperlinks or pages of the Website whether you upload, download or post Content or otherwise, becomes publicly available and can be collected and used by others. Any Content that you submit to the Website may be redistributed through the internet and other media channels, and may be viewed by the general public. If you use a bulletin board, chat room, social media “likes”, “share”, “Comment” or any other publicly accessible area of the Website, you should be aware that any personally identifiable information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.

5. Whenever we send you any information, you have a choice whether or not you wish to continue receiving such information. If you do not wish to receive further information of a similar nature, please inform us via e-mail. You however thereby agree to us using your e-mail address for non-marketing or administrative purposes (such as for customer service purposes or notifying you of material information such as Website changes). 6. We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, clickstream data) to improve the quality and design of our Website and to create new features, promotions, functionality, and services by storing, tracking, and analysing User preferences and trends.

7. We use cookies, clear GIFs, and log file information to:

C. Disclosure of Collected Information

D. Third-party Advertisers, Links to Other Sites

E. Data Security

F. Special Note to International Users

Our Website is hosted in the [Malaysia] the use of the Website is governed by the laws of Malaysia and you submit to the non-exclusive jurisdiction of the Malaysian Courts.

G. Merger, Acquisition, Sale, or Insolvency


I. Changes and updates to this Privacy Policy

Les' Copaque Production Sdn. Bhd.
No. 1, Jalan Boling Padang G13/G,
Section 13, 40100, Shah Alam,
Selangor Darul Ehsan,

Tel: +603 – 5511 8089
Fax: +603 – 5511 8086

Last Updated: December, 2013